Effective Date: 09 July 2026
Thank you for purchasing from UGiri.
We are committed to providing high-quality digital products and learning resources. Please read our refund policy carefully before making a purchase.
Digital Products
All products sold through UGiri, including but not limited to:
- eBooks
- Templates
- Toolkits
- Prompt Packs
- Digital Downloads
- Online Courses
- Checklists
- Guides
- Software or Digital Resources
are digital products and are delivered electronically.
Because digital products cannot be returned once downloaded or accessed, all sales are final.
Refund Eligibility
Refunds will only be considered under the following circumstances:
- You were charged more than once for the same purchase.
- You were charged but did not receive access to the purchased product due to a technical issue that we are unable to resolve.
- The wrong digital product was delivered.
If any of the above situations occur, please contact us within 7 days of your purchase.
Non-Refundable Items
Refunds will not be provided for:
- Change of mind.
- Accidental purchases.
- Failure to read the product description before purchasing.
- Incompatibility with your device or software where system requirements were clearly mentioned.
- Products that have already been downloaded or accessed.
- Dissatisfaction based on personal preference.
Technical Support
If you experience any difficulty accessing your purchase, please contact us. We will make every reasonable effort to resolve the issue promptly.
Contact
For refund requests or purchase-related support, please contact:
Email: [email protected]
Website: https://www.ugiri.com
Policy Updates
UGiri reserves the right to modify this Refund Policy at any time. Any changes will be published on this page with an updated effective date.